Operations

Operations

Lab’s Operations area is responsible for ensuring everything runs with excellence — from the day-to-day of the office to the experiences we create for clients, partners, and the team. We believe operations is not support. It is a core strategic function that turns planning into flawless execution.

Join Lab

Laborit, or simply Lab (as we call it here), is reinventing the world with products and technologies that help people and shape the future. We are a growing startup around the world (Brazil, USA, Portugal, Argentina) and we are building products and software with a keen eye for innovation in one place - breaking barriers and questioning traditional approaches. Working at Lab is contributing to its development, challenging standards and collaborating with some of the brightest minds of our time. We are centered on the human being and on technologies that, in addition to innovating, strengthen social inclusion, diversity and promote a more positive environment for all. We believe that taking care of each one is to awaken the collective genius. We'll empower you with the tools, resources and support you need so you can further develop your career and expertise. When we look inside, we see people's real needs and the potential they have to change the world. At Lab we believe that the future depends on connecting people and purposes, democratization of technology, inclusion and diversity, fast learning and practical work with mentoring. If you also believe in this dream, there's a place for you here at Lab. We are together to reinvent!

What will you do

Our operations are dynamic, multifunctional, and play an essential role in shaping the Lab experience both internally and externally. You will be responsible for ensuring organization, flow, and excellence across all operational touchpoints.

Responsibilities

Prepare meeting rooms to welcome clients, ensuring the Lab standard of experience, organization, and presentation Organize food and beverage logistics for meetings and events Plan and execute Círculo Laborit (internal and external events) Manage vendors (sourcing, negotiation, contracting, and follow-up) Control and monitor operational budgets Ensure the smooth day-to-day functioning of the office Manage inventory of materials, gifts, and supplies Anticipate needs and resolve operational demands with agility Support the organization of schedules, visits, and client experiences Structure and optimize operational processes to drive efficiency and scalability Support contract management and partner relationships Track basic operational metrics (costs, performance, etc.) People Operations & Team Experience Organize team travel (flights, accommodations, and logistics) Structure and organize work kits (remote and in-office) Manage the shipment of kits and gifts to employees Control budgets and purchasing for internal initiatives Prepare welcome kits for new hires Support and coordinate operational onboarding Organize birthdays and key team moments

Requirements

Strong organizational skills and excellent priority management Proactivity and the ability to anticipate problems Strong communication skills and professional demeanor Ability to solve problems quickly Ownership mindset over operations Ability to handle multiple demands simultaneously Nice to Have Experience with event planning and coordination Experience in dynamic environments (startups, technology, innovation) Familiarity with design tools (e.g., Figma) and marketing Basic understanding of communication and brand experience

Benefits

Health, mental health, and gym/wellness support Complete work kit (laptop, accessories, and welcome kit) Stipends for courses and mentorship programs Maternity and paternity leave Paid vacation, profit sharing (PLR), and annual bonus

Other information

A dynamic, collaborative, and well-organized work environment We value both excellence and a positive, light work atmosphere Flexible working hours Hybrid model (São Paulo), with in-person presence required for events, meetings, and day-to-day office activities

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